Healthcare is governed by a huge range of legislation and regulation. It is a veritable minefield for both professionals and patients. There are rules about the level of service you can expect and rules about who must fund the care or treatment you need.
From practice in the Special Care Baby Unit to ‘Do Not Resuscitate’ orders brought into effect at the end of life there are standards and rules. We will be able to advise you if you need to know what those rules or standards are.
It may be that something has gone wrong and you seek some form of redress. It may be that you are worried that things are going wrong and you want to sort matters out before any damage is done.
We handle a wide variety of cases for victims of medical accidents. We bring claims against hospitals, doctors in private practice, dentists and the entire range of alternative medicine practitioners.
Our clients are adults and children who have received treatment, which has either not produced the expected result or which has made their condition worse. We can provide advice and assistance with the hospital complaints procedure and with the post-mortem and inquest process.
We also provide an advocacy service for people who are dissatisfied with the service they are receiving from the NHS or from social services or long term care homes.
We have particular expertise in the fields of obstetrics, gynaecology and currently handle several claims for children with cerebral palsy related to sub-standard care at birth.
Helen Goatley, the head of department, is a member of the Law Society Clinical Negligence Panel and is a member of the board of trustees for Headway Surrey, a local charity providing services to brain injured people and their families. She is also the Chair of the Surrey Acquired Brain Injury Network.
